Privacy Policy

Welcome to FarmiSpace (hereinafter referred to as "the Website"). To ensure your comfort in using our services and information, we hereby explain our privacy policy to protect your rights and interests. Please read the following content:

1.Scope of Privacy Policy

  • This Privacy Policy encompasses how the Website handles personally identifiable information collected during your use of website services. This Privacy Policy does not apply to linked websites outside of the Website, nor does it apply to personnel not commissioned or involved in the management of the Website. The protection of personal data relating to activities on other websites or webpages, or personnel not commissioned or involved in the management of the Website, shall be subject to their respective privacy protection policies, and our company bears no joint liability.
  • We process user data from various browsers, such as Google Chrome, in accordance with the methods declared in our Privacy Policy.
  • In certain jurisdictions, to prevent inappropriate collection and use of minors' personal data, we may request additional information regarding your age or your parent's (or legal representative/guardian's) contact information to obtain their consent.
  • Upon commencing use of our company's website, applications (including APIs and Apps), and their affiliated website activities, you are presumed to have thoroughly reviewed and agreed to all terms of this Privacy Policy; upon checking the "Agree" (or similar wording) button, you indicate that you have thoroughly reviewed and agreed to all terms of this Privacy Policy.

2. Collection, Processing and Use of Personal Data

Explanation:

  • When you visit the Website or use the functionality services provided by the Website, we may request necessary personal data based on the nature of the service functions. You may choose whether to provide the data and its completeness, but certain website functions, services, or activities must be used based on the data you provide; please note that if you do not provide complete and accurate personal data, you may be unable to use certain website functions, services, or activities.
  • We will process and use your personal data within specific purpose ranges; unless we obtain your written consent, the Website will not use personal data for other purposes.
  • During general browsing processes, the server automatically records related behaviors, including the IP address of your connection device, usage time, browser used, browsing and clicking data records, etc., as a reference for improving website services. These records are for internal use only and will never be published to the public.
  • To provide accurate services, we conduct statistical analysis on collected interaction data and present statistical data or explanatory text of analysis results. Apart from internal research, we will publish statistical data and explanatory text as needed, but will not involve specific personal information.
  • You may request correction or deletion of any incorrect or incomplete personal data collected by the Website at any time.
  • If you are a European Union citizen, our collection of your personal data will be conducted in accordance with the General Data Protection Regulation (GDPR). You should understand that when GDPR regulations apply, certain Website functions, services, or activities may be restricted.
  • If you are subject to the California Privacy Rights Act (CPRA), our collection of your personal data will be conducted in accordance with CPRA regulations. You should understand that when CPRA regulations apply, certain Website functions, services, or activities may be restricted.
  • If you are a child under 13 years of age in the United States, our collection of your personal data will be conducted in accordance with the Children's Online Privacy Protection Rule (COPPA). You should understand that when COPPA regulations apply, certain Website functions, services, or activities may be restricted.
  • When your personal data collected by our company is transmitted to, processed by, or handled by institutions regulated by GDPR, CPRA, or COPPA, it may also be subject to GDPR, CPRA, or COPPA regulations, and certain Website functions, services, or activities may be restricted accordingly.

Website Access and Information We Collect

  • We collect information about you directly from you, from third parties, and automatically through your use of our services. We may combine information collected from these different sources or about you. You have choices regarding the data we collect.
  • When requested to provide personal data, you may decline. However, if you choose not to provide data required for products or functions, you may be unable to use that product or function. We recommend providing complete personal data and updating it regularly. If damage occurs to you or third parties due to your failure to provide complete and accurate personal data or failure to update it regularly, you shall bear all responsibility.
  • We collect your information when you register for our services
  • We collect information about you directly when you input information into our services
  • We will collect your personal details, including but not limited to your real name, username, telephone number, location, email address, and any other information you submit when visiting our website and choosing to input data.
  • If you register to receive our news or updates, we will collect information you provide to us, such as your email address, company name, location, and other contact information.
  • We collect data when you communicate with us
  • If you provide feedback or testimonials to us, or take part in any customer survey, or participate in events, promotions, product, feature or service launches, or competitions, we will keep any information you provide.
  • We collect data when you visit or otherwise make use of the Services
  • If you’re just browsing our Site or otherwise making any use of our Services we will collect different data as you do it, some of which may be considered personal data:
  • A record of all of your activity on our services including communication logs and search histories;
  • Your location according to the IP address assigned to your computer machine or device by your Internet Service Provider, and mobile location data.
  • Information We Collect Automatically Through Our Services.
  • We automatically collect information about you through your use of our Site or Services, including, without limitation:
  • Log information, such as your Internet protocol (IP) address, the type of browser you are using, information about the device you are using, domain name, the website that led you to our Services, the website to which you go after leaving our Services, your location, and the dates and times you access our Services.
  • Based on legal requirements, our company will not request, and kindly asks that you do not provide, any sensitive or special personal information, including your medical history, health, political, religious, philosophical beliefs, race, sexual orientation, criminal record, or genetic data.

How We Use Your Information

  • We process data, including personal data (as may be defined by Data Laws), that we collect from you for the following legitimate purposes:
  • 1. Providing and Improving Our Services.
  • We use the information we collect about you:
  • Provide and maintain our website and services, and fulfill requests for products, programs, and services on our website and in our services;
  • Improve our services;
  • Develop new features, programs, products, or services, and provide these from us, our affiliates, and selected third parties we believe may interest you;
  • Authenticate users;
  • Perform technical operations, such as software updates;
  • Verify our users and ensure they are eligible to use our services;
  • For customer service and support purposes.
  • 2. Marketing and Communications
  • We use collected information about you to:
  • Communicate with you regarding your account and/or use of our services, including providing product updates;
  • Respond to your inquiries;
  • Provide you with news, newsletters, special offers, promotions, and other information from us, our affiliates, and selected third parties we believe may interest you;
  • For other informational, marketing, or promotional purposes. Our communications with you may include communication via email. Please refer to our section about your choices to learn more about changing your communication preferences.
  • Notify you when necessary, such as when we change our terms or policies;
  • Otherwise implement or enforce any rights in our terms and policies.
  • 3. Research and Analytics
  • We use the information we collect about you:
  • Analyze how you interact with our Services;
  • Monitor and analyze usage and activity trends;
  • For other research, analytical, and statistical purposes.
  • 4. Legal Compliance
  • We use information collected about you to comply with applicable legal or regulatory obligations, including as part of legal proceedings; in response to subpoenas, search warrants, court orders, or other legal processes; or as part of formal or informal investigations or requests from law enforcement or government agencies. Please note that the company reserves the right to provide your IP address, browser type, usage time, and website browsing records as per the instructions of judicial units or government agencies.
  • 5. Use of non-personal information
  • We use aggregate information about our users and non-personal information we collect to:
  • Improve the design, functionality, and content of our website and services and enable us to personalize your service experience;
  • Provide, maintain, personalize, protect, improve, and develop our products, programs, and services and operate our business;
  • Analyze usage and performance of our Site and Services;
  • Customize presentations for us and our affiliates, business partners, and selected third parties to provide you with products, programs, or services.
  • We may use your personal data in regions where our company is located, where our services operate, and where we provide website and affiliated website services.

Disclosure and Sharing of Your Information

  • Disclosure as described at the time of collection and/or pursuant to this Privacy Policy: We may disclose your information, including personal information, as described to you at the time of collection and/or in accordance with this Privacy Policy as follows:
  • 1. To our affiliates
  • We may disclose your information to current or future affiliates or subsidiaries for purposes consistent with this Privacy Policy, including research, marketing, and other purposes. Within our corporate family, we may require information sharing to provide services, particularly when our affiliates act as service providers supporting us. Such services may include data hosting, server maintenance, customer support, data analytics, marketing, legal and financial services, payment processing, and security services.
  • 2. To third-party service providers
  • We may disclose your information to our vendors, service providers, agents, or others who perform functions on our behalf. For example, we may disclose your information to third-party service providers for payment processing on our behalf. Additionally, for the purpose of fulfilling contractual obligations, we may share relevant data with partner organizations or cooperating entities as necessary to execute the contract.
  • 3. For business transfers
  • We may disclose your information to other entities in connection with the acquisition, merger, sale, or transfer of a business unit or assets, including during negotiations or as part of any similar business transfer to a buyer or potential buyer. This may include disclosure to our professional advisors (e.g., attorneys, when necessary for legal advice) and any other individuals as required to comply with legal obligations.
  • 4. Legal Compliance
  • We may be required by law to disclose your information, in whole or in part, to third parties through potential or actual litigation, court orders, public or government authorities, or regulations applicable in or outside your country of residence. Such disclosure may also be deemed necessary for national security, law enforcement, or other similar matters. For instance, disclosure may occur if there are allegations of copyright, trademark, or other third-party rights infringements, or in response to formal or informal requests from law enforcement or government officials regarding criminal activity.
  • 5. Aggregate and De-Identified Information
  • We may disclose aggregated, anonymized, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

3. Data Protection

  • The Website's servers are equipped with firewalls, antivirus systems, and other information security equipment, as well as necessary security measures to protect the website and your personal data. We implement strict protection measures, and only authorized personnel can access your personal data. Data-related processing personnel have all signed confidentiality agreements, and those who violate confidentiality obligations will be subject to relevant legal sanctions.
  • If it is necessary to commission other units to provide services due to business needs, the Website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure their actual compliance.

4. External Website Links

  • The Website's webpages provide network links to other websites, and you can also enter other websites through links provided by the Website. However, the linked websites are not subject to this Website's Privacy Policy. You must refer to the privacy policies of the linked websites.

5. Policy on Sharing Personal Data with Third Parties

  • The Website will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private companies, or public institutions, except where there is legal basis or contractual obligation.
  • The exceptions to the preceding paragraph include but are not limited to:
    • With your written consent.
    • When explicitly required by law.
    • To prevent danger to your life, body, freedom, or property.
    • When your behavior on the website violates service terms or may harm or impede the rights of the website and other users or cause damage to anyone, the website management unit discloses your personal information for identification, contact, or legal action.
    • When the Website determines which actions are beneficial to your rights and interests.
    • When the Website commissions suppliers to assist in collecting, processing, or using your personal data, it will be responsible for supervising and managing outsourced suppliers or individuals.

6. Use of Cookies

  • To provide you with the best service, the Website will place and access our cookies on your computer. If you do not wish to accept cookies, you can refuse cookie writing by setting the privacy level to high in the browser functions you use. However, this may result in some website functions not operating normally.

Our Cookie and Tracking Policy

  • We or our service providers may use cookies to collect information about your computer or mobile device. Cookies are small text files placed on your computer by websites you visit and provide us with statistical data that does not identify you personally but tells us much about your browsing habits to customize your user experience according to your needs. We use cookies to enhance security, help us collect information and understand our web traffic trends during subscription periods, and share your non-personal information with carefully selected third parties for marketing purposes.

They enable us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences to customize our services according to your individual interests;
  • Speed up your user experience on the website;
  • Recognize you when you return to any website or service;
  • Provide anonymous statistics: specific third-party partners may use cookies, log file data, and code embedded in our website to collect non-personal data on our behalf to help these selected third parties provide you with relevant advertising.
  • We use this cookie information to help improve the services we provide to you. When you access the public areas of the services, a session ID cookie will be placed on your computer, which will persist only for the duration of your visit. We also place persistent cookies (also known as local storage) on users’ computers to remember them, making the login process faster and more convenient for you.

Control and Deletion of Cookies

  • You have the right to choose whether to accept cookies, and we will explain below how you can exercise this right. However, please note that if you choose to refuse cookies, you may not be able to use all functionalities of our website and other companies' websites. You can block cookies in several ways:
  • You can also block cookies by changing browser settings so that cookies from this website cannot be placed on your computer or mobile device. To do this, follow the instructions provided by your browser (usually located in the "Help," "Tools," or "Edit" functions). Disabling cookies or cookie categories will not delete cookies from your browser; you need to do this yourself in your browser.
  • Purposes of cookies and why we use them on this website
  • COOKIE FUNCTIONS: analytics and research
  • We use information collected by Google Analytics to compile reports and help us improve the website.
  • If you have questions about Google Analytics, please contact us through https://farmispace.datayoo.com.tw/contact, and we will assist you in opting out of Google Analytics data scope.
  • COOKIE FUNCTIONS: security and website integrity
  • We may use cookies and other devices (such as CAPTCHA) to help ensure the security of your data by protecting the website from fraud and spam attacks, thereby helping to ensure the safety of the website and our users.
  • COOKIE FUNCTIONS: website features and services
  • These cookies and local storage mechanisms enable features that our users enjoy, such as uploading photos, chatting, instant messaging, and managing your account settings. We also use cookies to enhance your experience by providing links to other social media websites. In certain cases, the website features you select may allow third parties to place cookies or local storage data on your device. Third parties placing cookies on your device are responsible for how they handle their data. You should always review their privacy policies, including those of third parties like Twitter and Facebook, which apply their own privacy policies.

7. Data Retention

  • FarmiSpace will retain data collected under this Privacy Policy for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter, if the collected data is no longer needed for the purposes specified in this Privacy Policy, FarmiSpace will delete all such data in its possession within a reasonable time frame (not exceeding 2 years).
  • If you wish to delete or remove personal data, please contact us through our official contact methods.
  • Notwithstanding the above, FarmiSpace may still retain some data as long as such retention is necessary for resolving disputes, enforcing FarmiSpace user agreements, and complying with technical and legal requirements and constraints related to the security, integrity, and operation of services and international law enforcement or dispute matters.
  • If your account is terminated by us, or you are identified as a potential or other threat to our business, our services, our website, or our users, your email address will be retained in our internal blacklist for as long as we deem necessary to protect the enterprise and its users.

8. Storage of Your Information

  • Personal data we collect from you may be transferred to and stored in locations different from your usual place of residence, including but not limited to our hosting server data centers. By submitting your personal data to us, you consent to such transfer, storage, or processing. We will take all reasonably necessary steps to ensure your data is handled securely and in accordance with this Privacy Policy, and we will enter into appropriate binding processor agreements with any such parties as required by law.
  • When the collection or use of your personal data is subject to GDPR or CPRA regulations, your personal data's cross-border transfer, storage, and processing activities may require your explicit consent. You should understand that if you do not provide explicit consent to our company, our services provided to you will be limited.
  • When the collection or use of your personal data is subject to COPPA regulations, your personal data's cross-border transfer, storage, and processing activities may require explicit consent from your parent, legal representative, or guardian. You should understand that if your parent, legal representative, or guardian does not provide explicit consent to our company, our services provided to you will be limited.

9. Rights Regarding Personal Data and Methods of Exercise

  • Regarding personal data you provide to our company, you may request the following from our company in accordance with legal provisions: (1) Query or request access. (2) Request electronic copy. (3) Request supplementation or correction. (4) Request cessation of collection, processing, or use. (5) Request deletion.
  • The above requests must comply with our company's application procedures or legal requirements. Please note that when you query, request access to personal data, or request electronic copies from our company, we will charge necessary costs.
  • You may contact us through our company's official contact methods to apply. To protect your privacy, application requires completion of application documents and submission of identity verification documents. If not provided or if false information is provided making it impossible to verify your true identity, our company cannot process your request. If authorizing others to apply on your behalf, a power of attorney must be provided along with identity verification documents for both the principal and agent.
  • Once you request our company to cease collection, processing, use, or request deletion pursuant to Paragraph 1 of this Article, certain functions, services, or activities of our company's website and its affiliated website activities may be partially or wholly unavailable. When you are protected under GDPR, CPRA, or COPPA regulations, we will provide you with methods similar to those used when consenting to this Privacy Policy to request cessation of collection, processing, use, or deletion.
  • If you are a child under 13 years of age in the United States, pursuant to COPPA regulations, your parent, legal representative, or guardian may also query, request access to your personal data, or request electronic copies according to our company's application procedures, and our company will provide such information in accordance with law. Necessary costs will be charged directly to the requestor.

10. Self-Protection Measures

  • Please properly safeguard your password and/or any personal data; do not provide your personal data to anyone. We recommend avoiding setting passwords identical to those used for other websites, applications (including APIs and Apps), email accounts, social media, or forums.
  • After completing payment, checking email, or ending website or application sessions, remember to log out of your account. Do not share accounts and passwords with others. If you share a computer with others or use a public computer, remember to close browser windows or clear browsing history to prevent others from reading your personal data or messages.
  • Please do not open websites or attachment files from unknown sources; do not install or execute programs from unknown sources, or visit plugin websites, forums, etc., to prevent data leakage and avoid computer infection by Trojan programs or other viruses.

11. Security Statement

  • Our company will ensure the security of your personal data by taking reasonable security protection and preventive measures. However, we cannot completely eliminate the possibility that your personal data may be obtained by unauthorized third parties or be subject to computer virus attacks and other security risks.
  • When you link to other websites through our website, you should be aware that third-party websites are not under our company's jurisdiction, and our company is not responsible for their actions. Please note: Personal data you provide to third parties is not governed by this Privacy Policy; we strongly recommend that you carefully understand third-party privacy agreements and information security protection agreements or terms.
  • Under any circumstances, please take care to properly safeguard personal data. If personal data or privacy leakage occurs due to your own reasons, causing your loss or other adverse effects, our company bears no responsibility.

12. Special Provisions for Minors or Children Under 13

  • Our company's website and its affiliated website activities and other network connection activities are not specifically designed for minors/children. When minors use our services and consent to our collection and use of their personal information, this should be done with the consent of their parent, legal representative, or guardian.
  • If you are a minor with limited capacity for legal acts, you must have your parent, legal representative, or guardian read this Privacy Policy and obtain their consent before registering and using our company's website and its affiliated website activities or checking the "Agree" (or similar wording) button. If you have no capacity for legal acts, your parent, legal representative, or guardian must read this Privacy Policy and operate the registration and use of our company's website and its affiliated website activities or check the "Agree" (or similar wording) button on your behalf before you may register and use our company's website and its affiliated website activities.
  • Regarding parents, legal representatives, or guardians, particularly those subject to the Children's Online Privacy Protection Rule (COPPA), our company may use external verification methods (including but not limited to SMS, fax, video, Email, or credit card verification) to verify explicit consent from parents, legal representatives, or guardians.
  • Once you begin using our company's website and its affiliated website activities, it is deemed that your parent, legal representative, or guardian has read, understood, and agreed to the terms of this Privacy Policy.
  • Legal representatives or guardians may request our company at any time to cease the collection, processing, and use of personal data for specific accounts and related activities.

13. Modifications to Privacy Policy

  • The interpretation, modification, and update rights of this Privacy Policy belong exclusively to our company. The website's privacy policy will be revised as needed at any time. The modified terms will be published on the website; please pay close attention to protect your personal rights.
  • If you do not agree with this Privacy Policy and its changes, please immediately cease using our company's website and its affiliated website services. This Privacy Policy will be permanently announced on our company's website; please pay close attention yourself. When you continue to use our services after changes to the Privacy Policy, it indicates you have agreed to this Privacy Policy and its changes.
  • When our company must comply with GDPR or CPRA regulations in processing your personal data, changes to our Privacy Policy may require your explicit consent to continue using your personal data. If you do not explicitly consent to authorize our company to continue collecting your personal data, certain functions, services, or activities of our company's website and its affiliated website activities may be unable to continue providing service.
  • When our company must comply with COPPA regulations in processing your personal data, changes to our Privacy Policy may require explicit consent from your parent, legal representative, or guardian to continue using your personal data. If your parent, legal representative, or guardian does not explicitly consent to authorize our company to continue collecting your personal data, certain functions, services, or activities of our company's website and its affiliated website activities may be unable to continue providing service.

14. Governing Law and Jurisdiction

  • Matters related to accessing and using our company's website, applications (including APIs and Apps), and its affiliated website activities and participation in other network connection activities shall be governed by Taiwan (TAIWAN) law. You agree that the Taiwan Shilin District Court shall have jurisdiction as the court of first instance for any disputes.

15. Other Matters

  • If any provisions in this Privacy Policy are inconsistent with mandatory regulations in your jurisdiction and local legal regulations exclude the application of the preceding governing law provision, please follow local legal regulations. If any part of this Privacy Policy is invalid, it does not affect the validity of other parts.
  • If there are different language versions of these agreement terms, the "Traditional Chinese" version shall prevail. In case of doubt in the interpretation and application of its text, the "Traditional Chinese" version shall also prevail.